Frinaldi, A., M. Embi, L. Utarie, A. Bila, N. Putri, and B. Saputra. “Work Culture and Service Quality in Providing Tourist Satisfaction”. Jurnal Manajemen Dan Ilmu Administrasi Publik (JMIAP), Vol. 4, no. 4, Dec. 2022, pp. 278-86, doi:10.24036/jmiap.v4i4.567.