Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)

Implementasi Program Perpustakaan Keliling oleh Perpustakaan Soeman HS dalam Meningkatkan Minat Baca Siswa Sekolah di Kota Pekanbaru

2026-06-08T13:11:20+00:00

The purpose is to identify the Implementation of the Mobile Library Program by the Soeman HS Library in Increasing the Reading Interest of School Children in Pekanbaru City. This research was conducted using a descriptive qualitative research approach. Research data collection was carried out through observation, interviews, and documentation. The study was conducted at the Riau Province Library and Archives Service, and the research period took place from January to March 2025. The research results indicate the existence of Standards and Targets, Resources, Inter-organizational Relations and Activity Strengthening, Characteristics of Implementing Agents, as well as Social, Economic, and Political Conditions. The organization and development of mobile libraries have the main objective of educating the nation and building character through library services that are accessible to the general public. Policy standards and recommendations, as well as the level of target achievement in increasing reading interest, can be measured using several indicators, such as: the number of readers, whether there is an increase in the number of people reading books, articles, or other reading materials. Resources to increase reading interest can include books, libraries, and literacy activities. Reading frequency refers to how often a person reads in a day, week, or month. Communication between organizations and the strengthening of activities can be carried out to create mutual understanding and maintain good relationships between organizations and their audiences.

Kinerja Pegawai Dinas Pangan Kota Bandar Lampung: Perspektif Teori Resource-Based View

2026-06-08T13:52:54+00:00

Employee performance1is an important aspect in the success of public sector organizations, particularly in improving1the quality of service to the community. This study discusses the role of work motivation and employee competence as internal factors that are1thought to influence employee performance at the Bandar Lampung City Food Agency. The research problem1focuses on the question of whether work1motivation and employee competence affect employee1performance, either partially or simultaneously. The novelty of this study1lies in the use of the Resource-Based View (RBV). This study uses a quantitative approach towards employees of the Bandar Lampung City Food Service. The results1show that1work motivation has a positive1and significant effect on employee performance, while employee competence has a positive but insignificant effect. Simultaneously, work motivation and competence have a significant effect on employee performance. This study concludes that improving employee performance is more determined by strengthening work motivation, while competence needs to be managed in an integrated manner in order to contribute to more optimal and sustainable performance.

Jejak Ketangguhan Inklusif: Pembelajaran dari Desa di Timor, Nusa Tenggara Timur (Kisah Perubahan Program PAR IV CORRECT CIS Timor & CRS)

2026-06-08T14:17:56+00:00

This article analyzes the learnings from the PAR IV CORRECT Program implemented by CIS Timor and CRS in Kupang Regency, East Nusa Tenggara. Using an analytical descriptive qualitative approach with a total sampling technique, this study comprehensively examines eight Most Significant Change (MSC) stories from beneficiaries at the village level to understand the dynamics of local resilience development. The thematic analysis shows five main pillars of learning: (1) transformation of mentality from passive to confident agent of change, (2) increasing the strategic role and voice of women in disaster management structures, (3) transition from knowledge to real local-based mitigation actions, (4) strengthening economic independence through the integration of savings and internal lending communities/SILC), and (5) social inclusion that embraces vulnerable groups such as the elderly and low-educated citizens. The study concludes that sustainable disaster resilience does not depend solely on physical infrastructure, but is firmly rooted in inclusive community empowerment, accountability of local agency representation, and integration between disaster preparedness and microeconomic resilience.

Public Private Partnership (PPP) di Negara ASEAN: Analisis Bibliometrik Pembangunan Infrastruktur 2005–2025

2026-06-08T14:52:52+00:00

This study aims to analyze the development of Public Private Partnership (PPP) research in infrastructure development across ASEAN countries during the 2005–2025 period using a bibliometric approach. The research employs a descriptive quantitative method with bibliometric analysis techniques. Data were collected from Google Scholar and SINTA using Publish or Perish and visualized through VOSviewer. The results indicate a significant increase in PPP related publications after 2015, with major research themes focusing on policy, financing, risk management, and sustainability. Furthermore, the study finds that the gap between PPP literature and its implementation in ASEAN is not solely driven by institutional capacity and regulatory stability, but also by the dominance of research themes that tend to be normative rather than implementation oriented. The study also reveals a fragmentation of research focus across countries, where those with more stable regulatory frameworks demonstrate a deeper emphasis on implementation-related studies.

Kualitas Pelayanan Publik bagi Masyarakat: Studi Fenomenologi pada Kantor Kecamatan Pati Kabupaten Pati

2026-06-23T14:35:09+00:00

Public service is a key indicator of the quality of government governance. Practices at the subdistrict level still face challenges, such as low responsiveness, unpredictable service times, and unmet community needs. The results of the Community Satisfaction Survey (SKM) indicate high service performance, but do not fully reflect the community’s experience. This study aims to analyze the quality of public services at the Pati Subdistrict Office from the perspective of the community’s experience using a phenomenological approach within the SERVQUAL framework. The study employs qualitative methods, including observation, interviews, and documentation. The results reveal a gap between the theoretical framework of service quality and the reality observed in the field. The SERVQUAL service quality theory identifies responsiveness and reliability as key dimensions; however, in the public’s lived experience, these two are not perceived as dominant. Public satisfaction places greater emphasis on a sense of security (assurance) and staff empathy, while reliability and responsiveness tend to be overlooked. Limitations in facilities and infrastructure (tangibles) result in ineffective service, characterized by the absence of a queueing system and services that are not completed in a single visit. This study indicates that the public’s perception of public service quality prioritizes the final outcome over the service process. Efforts to improve service quality should focus not only on procedural aspects but also on comprehensively addressing the public’s needs and experiences.

Implementasi Layanan Pengarsipan Administrasi Keuangan Lapak-Peng Berbasis Whatsapp pada BPKK Aceh Jaya

2026-06-23T15:22:13+00:00

This study was motivated by the need for a more efficient, fast, and adaptive financial administrative archiving system in government institutions. The Regional Financial Management Agency (BPKK) Aceh Jaya faced challenges in managing financial administrative documents, particularly in document distribution processes that were previously conducted manually, thereby reducing the effectiveness of internal coordination. As an innovative effort, BPKK Aceh Jaya implemented the WhatsApp-based Financial Administrative Archiving Service (LAPAK-Peng). This study aims to analyze the implementation of LAPAK-Peng using George C. Edward III’s policy implementation theory, which includes communication, resources, disposition, and bureaucratic structure. This study employed a descriptive qualitative approach, with data collected through in-depth interviews with five informants, observation, and documentation. Data were analyzed using the Miles and Huberman interactive model, with validity tested through source and technique triangulation. The findings indicate that LAPAK-Peng supports the effectiveness of financial administration at BPKK Aceh Jaya, with communication emerging as the most dominant factor due to its role in accelerating coordination and information exchange. In addition, successful implementation was supported by adequate resources, positive implementer disposition, and a clear bureaucratic structure. This study concludes that WhatsApp can serve as an alternative digital administrative innovation to support document management in government institutions.

Analisis Peran Mediasi Pengalaman Magang dalam Transformasi Soft Skill Terhadap Perilaku Kerja Profesional Mahasiswa Vokasi

2026-06-23T16:10:32+00:00

The persistent mismatch between university graduates' competencies and labor market demands highlights the critical need to develop both soft skills and practical work experience in shaping professional workplace behavior. This study aims to analyze the direct effect of soft skill students’ work behavior, assess the contribution of internship experience, and examine the mediating role of internships in the relationship between soft skills and work behavior. A quantitative approach was employed using Structural Equation Modeling (SEM). The study involved 140 people consisting of alumni and final-year students who had completed internship programs. Standardized questionnaires were used to measure soft skills, internship experience, and work behavior. The findings revealed that soft skills significantly influence both work behavior (β = 0,285; p =0,000) and internship experience (β = 0,531; p =0,000). Internship experience was also found to have a direct, significant impact on work behavior (β = 0,533; p = 0,000). Furthermore, internship experience significantly mediates the relationship between soft skills and work behavior (β = 0,283; p = 0,000). These results underscore the importance of integrating soft skill development with experiential learning opportunities such as internships within higher education curricula. The study offers practical implications for academic institutions, industries, and policymakers in designing experiential learning frameworks that enhance graduates’ readiness for the workforce.

Implementasi Kebijakan Penataan Ruang Publik Melalui Penertiban Tiang Reklame di Kota Pekanbaru

2026-06-24T05:45:12+00:00

The public space planning issues in Pekanbaru are not merely technical in nature, but reflect weak policies in controlling land use, which is influenced by economic interests. This study aims to analyze the implementation of policies regulating billboard poles and the factors causing their ineffectiveness using a qualitative approach through interviews, observations, and documentation, and analyzed using Merilee S. Grindle’s policy implementation perspective. The results of the study indicate that although regulations are in place, their implementation has not been effective; enforcement on the ground tends to be administrative and ad hoc, and has not yet become part of a structured control system. The policies have also failed to curb the growth of illegal billboards because they do not address the root of the problem namely, the strong economic interests of business operators that undermine the enforceability of the rules resulting in compliance that is temporary and situational. In additional, weak oversight, limited resources, and a lack of coordination among agencies indicate institutional capacity deficiencies. These conditions have led to policies becoming trapped in a cycle of repeated enforcement without yielding significant changes in public space planning; therefore, institutional capacity building, consistent regulatory enforcement, and the management of economic interests are necessary to ensure that policies can be implemented more effectively and sustainably.

Implementasi Kebijakan tentang Sistem Kerja Perangkat Daerah Kabupaten Buleleng (Studi Kasus Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu)

2026-06-24T06:37:00+00:00

This study aims to analyze the implementation of regional government work system policies following bureaucratic simplification in Buleleng Regency. The case study was conducted at the Investment and One-Stop Integrated Service Office (DPMPTSP), as it is the regional work unit directly affected by organizational restructuring. The background of this research includes employee resistance, inconsistencies between documents and regulations, and the suboptimal use of technology. This study employs a descriptive qualitative approach using a case study method and is analyzed based on Edward III’s policy implementation theory, which includes communication, resources, disposition, and bureaucratic structure. The results indicate that although regulations and technological support are already in place, the implementation of the new work system still faces several challenges. These include the persistence of traditional work culture, the underutilization of applications for cross-unit collaboration, limited understanding among employees regarding the squad team system, and suboptimal standard operating procedures. In addition, limited budgets and human resources also pose major obstacles. The increase in the Public Satisfaction Index (PSI) from 82.41 in 2022 to 84.26 in 2024 demonstrates the positive impact of implementing work system policies on the quality of public services at the DPMPTSP of Buleleng Regency. Therefore, continuous innovation and improvement are necessary to achieve a more efficient, collaborative bureaucracy that is oriented toward high-quality public service.

Pengaruh Pengetahuan Kewirausahaan, Keterampilan, dan Etos Kerja Terhadap Keberhasilan UMKM Sentra Industri Mebel di Desa Serenan, Juwiring, Klaten

2026-06-24T14:43:40+00:00

This study aims to analyze the influence of entrepreneurial knowledge, skills, and work ethic on the success of SMEs in the furniture industry cluster in Serenan Village, Juwiring, Klaten. The research employs a quantitative approach using a non-probability sampling technique with purposive sampling. Data were collected through questionnaires, which were subsequently tested for validity and reliability. The results of the instrument testing indicate that all research variables entrepreneurial knowledge (X1), skills (X2), work ethic (X3), and business success (Y) are valid and reliable, with significance values below 0.05. The results of the t-test analysis show that the skills variable (X2) has a positive and significant effect on business success, with a t-value of 3.551 > 1.995 and a significance value of 0.001 < 0.05. Meanwhile, entrepreneurial knowledge (X1) and work ethic (X3) do not have a significant effect on business success, as their t-values are lower than the t-table value and their significance values are greater than 0.05. Simultaneously, the three independent variables contribute to business success, as indicated by the coefficient of determination (R²), which shows that the variation in business success can be explained by entrepreneurial knowledge, skills, and work ethic, while the remaining variation is influenced by other factors outside the research model.

Pengaruh Reward, Punishment dan Training Terhadap Kinerja Pegawai Pada PT PLN (Persero) UPT Salatiga

2026-06-24T15:34:45+00:00

The objectives of this study are: (1) to examine the effect of reward on employee performance at PT PLN (Persero) UPT Salatiga; (2) to examine the effect of punishment on employee performance at PT PLN (Persero) UPT Salatiga; and (3) to examine the effect of training on employee performance at PT PLN (Persero) UPT Salatiga. The research method employed is a quantitative approach based on a survey.The results of this study indicate that the reward system at PT PLN UPT Salatiga has not had a significant effect on employee performance. In addition to the ineffectiveness of the reward system, the findings also suggest that the performance management system at PT PLN UPT Salatiga still requires adjustments to be more adaptive to employees’ needs. Therefore, the implementation of punishment or sanctions is proven to directly influence employee performance in this study, particularly in maintaining operational compliance.