Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)

Partisipasi Masyarakat dalam Kualitas Penyusunan Rencana Pembangunan Jangka Menengah (RPJM) Desa Panduman Tahun 2020-2025

2024-12-31T15:23:54+00:00

This study aims to determine the level of participation/involvement of the village community in the process of preparing the Panduman Village RPJM 2020-2025. Using a qualitative method, the data was collected by conducting interviews with informants and reviewing the Panduman Village RPJM document. The data was analyzed to see the level of community participation, including the quality of program proposals against the 4 dimensions of Panduman Village's problems and potentials. The results showed that; The Panduman Village community actively involved themselves in the process of preparing the Panduman RPJMDes for the 2020-2025 period. Village community aspirations always focus on physical infrastructure development. The village community has been able to evaluate the performance of the previous village government, including identifying 4 dimensions of village problems and potentials. However, the alternative solutions proposed by the community are still unable to answer the problems and manage the village's potential in a sustainable manner.

Mengungkap Perspektif Kepuasan Pelanggan di SPBU Pertamina 34.167.12

2024-12-31T16:13:43+00:00

This study aims to examine the impact of service quality and brand image on customer satisfaction. The method used is quantitative with a causal approach, involving respondents who are at least 17 years old and are regular customers of the station. The sampling was conducted using purposive sampling technique, with a sample size of 96 people, calculated using the Lemeshow formula. The research results show that service quality, particularly the empathy indicator, significantly affects customer satisfaction. However, the physical evidence indicator (employee appearance) needs to be improved to enhance customer satisfaction. Brand image also significantly affects customer satisfaction, with appropriate pricing being the dominant factor. Nevertheless, the brand's image and popularity need to be further improved. Customer satisfaction was found to be in good condition, but improvements are still needed in the willingness-to-recommend indicator. One of the recommendations is to activate a special program offering discounts for each fuel purchase above a certain amount, which can only be obtained by customers who refer their colleagues to refuel at SPBU Pertamina 34.167.12. Simultaneously, service quality and brand image were found to significantly influence customer satisfaction. These findings provide guidance for other companies in the energy supply sector, particularly in the petroleum industry, in formulating strategies to improve customer satisfaction based on the results of this research.

Mitigasi Bencana Berbasis Kearifan Lokal oleh Masyarakat Kabupaten Pasaman

2024-12-31T16:56:07+00:00

This research aims to understand disaster mitigation based on local wisdom implemented by the community in Pasaman Regency. In this study, the researcher applies WN. Charter's disaster mitigation theory, which divides the concept of disaster mitigation into two parts: structural mitigation and non-structural mitigation. This research uses a qualitative descriptive method. Data collection techniques include observation, interviews, and documentation. The data analysis techniques employed are data reduction, data presentation, conclusion drawing, and verification. The unit of analysis in this research is groups specifically, community groups with a high disaster risk index in Pasaman Regency, such as South Mapat Tunggul Subdistrict, Panti Subdistrict, and Tigo Nagari Subdistrict. The findings reveal that disaster mitigation based on local wisdom in Pasaman Regency has not been optimally implemented. This is evidenced by the lack of proper and comprehensive adoption of local wisdom methods in disaster mitigation activities. For instance, the institutional formation indicator shows that there is no institution beyond the existing organizations involved in this process. Furthermore, the training and education indicators show no visible utilization of the local community's wisdom as a medium for disaster mitigation. However, local wisdom methods that already exist in the community are evident in the early warning system indicator. The community uses natural signs and loudspeakers at places of worship within residential areas as an early warning system. These loudspeakers serve as an information system for the community to conduct self-initiated and independent evacuations.

Peran Bank Wakaf Mikro dalam Pemberdayaan Ekonomi Masyarakat

2025-01-01T10:08:58+00:00

The purpose of this research is to explain the role of BWM UNISA in empowering the community's economy. The research method used in this research is descriptive qualitative which explains the phenomenon in depth through data collection including observation, interviews and documentation. The data analysis techniques used are reduction, data display, and conclusion darwing or verification. The results showed that the UNISA Micro Waqf Bank (BWM) proved to be an important solution in poverty alleviation and economic empowerment of the lower middle class. BWM Unisa provides financing (qardh contract) and mentoring (HALMI) on a regular basis. The assistance provided by BWM is beneficial for customers in improving their capabilities, managing finances, capital, profits, and marketing insights.

Analisa Self-Efficacy dan Disiplin Kerja terhadap Capaian Pendapatan Harian Porter Stasiun Kutoarjo

2024-12-31T17:50:59+00:00

In the last two years, the surge in job seekers in Indonesia has increased, where job opportunities are difficult, so productive people choose jobs that can easily obtained, one of which is as a porter or porter. This research aims to analyze the porter workers at Kutoarjo Besar Station for their ability to manage emotions and thoughts regarding their work as porters with discipline in carrying out freelance work at the station. Using descriptive qualitative methods and snowballing sampling technique with observation and in-depth interviews with 4 source person from 26 porters who considered to represent all the porters at the station were taken by the station security coordinator, senior and junior porters. Data analysis was carried out before entering the field, while in the field and after finishing in the field. Data validity is carried out starting from reduction, data presentation to drawing conclusions. The results show that the freelance porters at the Besar Kutoarjo station are aware of the profession they are in so that their self-management skills are maintained, with work discipline they can still exist working at the station and the income they receive must be happy and sincere.

Peran Stakeholders dalam Pemberdayaan Kelompok Budidaya Ikan (POKDAKAN) di Kecamatan Kuranji

2024-12-31T18:25:45+00:00

The research purpose to understand the role of stakeholders in empowering fish farming groups (Pokdakan) in Kuranji Subdistrict and the inhibiting factors in this empowerment. The researcher employs a qualitative research approach throught a method in descriptive. The informants for research were got using techniques of purposive sampling. The methods for data collection include interviews, observations, and document studies. The data validity was verified through triangulation, and the data analysis process involved reduction of data, presentation of data, and ,making conclusions. The research results shown that stakeholders act as policy creators, coordinators, facilitators, implementers, and accelerators. However, the empowerment of Pokdakan in Kuranji Subdistrict has not yet been fully optimized. The inhibiting factors in implementing empowerment include budget constraints, lengthy and complicated administrative processes, limited human resources, and the limited time available to stakeholders.

Good Environmental Governance dalam Pengelolaan Sampah di Kota Pekanbaru

2024-12-31T19:00:07+00:00

This research is motivated by the high population growth in Pekanbaru City, Riau Province. This growth has led to various issues, one of which is the daily increase in waste generation. Considering Pekanbaru's limited waste management capacity, a sustainable and environmentally conscious approach is necessary. This study aims to analyze and explore the application of good environmental governance in waste management in Pekanbaru City and to identify the challenges faced. The theoretical framework used is Belbase's good environmental governance theory, which includes seven indicators: rule of law, participation and representation, access to information, transparency and accountability, decentralization, institutions and organizations, and access to justice. The research employs a qualitative approach based on postpositivist philosophy, using data triangulation for data collection. Data analysis in this research involves three stages: data condensation, which is done by selecting key informants; data presentation, which summarizes responses from each informant; and conclusion drawing. The findings indicate that waste management in Pekanbaru City does not yet meet the principles of Good Environmental Governance. The challenges include policy changes, lack of environmental awareness, and the absence of a structured waste management system.

Pengaruh Kepuasan Kerja dan Motivasi terhadap Kinerja Perawat di Rumah Sakit X Denpasar

2024-12-31T19:28:45+00:00

Job satisfaction is an attitude of achievement and love for one's work, work motivation is a stimulus for carrying out work, performance is the achievement of work results. These three things are interrelated, this research aims to determine the relationship between job satisfaction and motivation on performance. Non-experimental research method, correlational study with a cross-sectional approach. The research location is Hospital X Denpasar. The population of all nurses at Hospital X Denpasar is 61 people, with total sampling, so the total sample is 61 people. Using the Job Satisfaction Questionnaire, Nurse Motivation and Performance. The research results based on gender, the majority were women, 70%, the majority were educated as nurses, 75%. Nurse Job Satisfaction is highest with a very high category of 75.4%. Most nurses' motivation is in the very high category, 96.7%. Nurse performance is 100% very high. The results of the analysis using rank spearment show that there is a relationship between motivation and nurse performance (p value: 0.034) and there is a relationship between job satisfaction and performance (p value: 0.000). These results indicate that hospital x has maintained nurses' job satisfaction, so that nurses have good motivation to achieve good performance. It is recommended to get good performance in order to maintain employee job satisfaction.