"Garugiwa In Line" A Portrait of The Success of Local Wisdom-Based Population Administration Service Innovation in Ende District
Abstract
This research study aims to see the success of the "Garugiwa In Line" innovation in population administration services. The invention, which adopts the name of the GARUGIWA bird or Arwah Bird, which is an endemic bird that only lives in the Kelimutu mountains in Ende Regency, has recorded various performance achievements in population administration services (Adminduk) for the people of Ende Regency. This research method uses a descriptive qualitative approach. It examines the research focus by measuring government innovation strategies using indicators of integrated services, utilization of cooperation, citizen involvement, and utilization of communication and information technology. The results showed that from the percentage achievement of national service indicators, Disdukcapil Kab. Ende can increase the percentage achievement of service indicators every year. This describes that aspects of local wisdom can be "energy" that contributes to the performance of public services.
References
Atthahara, H. (2018). Inovasi pelayanan publik berbasis e-government: studi kasus aplikasi Ogan Lopian Dinas Komunikasi dan Informatika di Kabupaten Purwakarta. Jurnal Politikom Indonesiana, 3(1), 66-66.
Eldo, D. H. A. P., & Mutiarin, D. (2018). Analisis Best Practice Inovasi Pelayanan Publik (Studi pada Inovasi Pelayanan “Kumis MbahTejo” di Kecamatan Tegalrejo Kota Yogyakarta). Jurnal Manajemen Pelayanan Publik, 1(2), 156-167.
Frinaldi, A., Saputra, B., Putri, N. E., Jumiati, J., Mubarak, A., Magriasti, L., ... & Distra, F. N. (2022). Pengaruh Kualitas Kerja dan Motivasi Kerja Pegawai Pemerintah Daerah Terhadap Kepuasan Masyarakat Kabupaten Aceh Singkil. Jurnal El-Riyasah, 13(2), 30-49.
Holle, E. S. (2011). Pelayanan Publik Melalui Electronic Government: Upaya Meminimalisir Praktek Maladministrasi Dalam Meningkatan Public Service. Sasi, 17(3), 21-30.
Kesu, A. G. (2021). Inovasi Dalam Peningkatan Pelayanan Kependudukan Pada Dinas Kependudukan Dan Catatan Sipil Kabupaten Ende Provinsi Nusa Tenggara Timur. PRAJA Observer: Jurnal Penelitian Administrasi Publik, 1(3), 6.
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. sage.
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook. 3rd. Sage Publication.
Nugraha, J. T. (2018). E-Government dan pelayanan publik (studi tentang elemen sukses pengembangan e-government di pemerintah kabupaten Sleman). Jurnal Komunikasi Dan Kajian Media, 2(1), 32-42.
Prasojo, E., Kurniawan, T., & Holidin, D. (2007). An analysis of the government systems in Indonesia. Draft of the Final Report for Administrative Sciences Department University of Indonesia and Korea-Australasia Research Centre the University of New South Wales.
Pratama, M. R. (2013). Inovasi Pelayanan Publik (Studi Deskriptif Tentang Nilai Tambah (Value Added) Inovasi Pelayanan Perizinan Bagi Masyarakat Di Kota Kediri). Kebijakan Dan Manajemen Publik, 1(2), 218-225.
Sangkala (2013). Innovative Governance, Konsep dan Aplikasi. Surabaya: PT. Media Aksara Globalindo.
Sangkala. (2013). Knowledge Management. Jakarta: Grafindo Persada.
Saputra, B., Fajri, H., & Eprilianto, D. F. (2020, October). Is Public Service Motivation Important to Improve the Performance and Job Satisfaction of Civil Servants?. In Brawijaya International Conference on Multidisciplinary Sciences and Technology (BICMST 2020) (pp. 19-23). Atlantis Press.
Supriyanto, D. F., Prabowo, S., Widodo, A. S., & Eldo, D. H. A. P. (2021). Analisis Kinerja Pelayanan Publik di Masa Pandemi (Studi Pelayanan Kartu Tanda Penduduk Elektronik (E-KTP) Kabupaten Karawang). Jurnal Ranah Publik Indonesia Kontemporer (Rapik), 1(1), 40-49.
Sururi, A. (2019). Inovasi Kebijakan Partisipasi Publik Dalam Pengelolaan Dan Pengembangan Pariwisata (Studi Pada Kawasan Ekowisata Situterate Desa Situterate Kecamatan Cikande Kabupaten Serang). Jurnal Administrative Reform, 6(3), 110-121.
Suryani, N. K., & FoEh, J. E. (2018). Kinerja organisasi. Deepublish.
Copyright (c) 2023 Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
This work is licensed under a Creative Commons Attribution 4.0 International License.
